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Core FxPro Terms for UAE Clients

FxPro terms set the contractual rules for using the trading platform from the UAE, from opening an account to closing it. They apply once a client registers, is approved and funds the account. Only individuals and entities meeting age, legal capacity and documentation requirements are eligible. Trading conditions such as spreads, commissions, leverage and swaps are specified per account type, and orders are executed under an order execution policy that targets best available price but does not eliminate slippage. Margin levels are monitored continuously and positions may be closed if equity drops below required thresholds. Clients must understand that leveraged trading can lead to losses larger than the initial deposit and remain responsible for all trading decisions. Certain trading behaviours and any illegal use of the account are prohibited and can lead to account closure or fund restrictions. Terms can be amended with notice, and either the client or the provider may terminate the relationship according to the stated procedures. Disputes follow an internal complaint process and, if unresolved, may proceed to arbitration or court under the governing law defined by the relevant FxPro entity.

Account Eligibility and Onboarding Rules

Client eligibility is restricted to individuals and corporations that satisfy basic legal and compliance requirements. An individual client must be at least 18 years old, capable of entering binding contracts, and willing to submit reliable identity and address documents. Corporate clients must supply company registration records and evidence of who is authorised to act for the entity.

Clients based in the UAE also need to confirm that local rules do not prohibit them from trading leveraged products. During onboarding, the service may ask for extra information where risk or compliance checks require it and may reject applications that do not satisfy internal standards. All data provided at registration must be accurate and kept up to date, and any material change in personal or financial status should be reported without delay.

Trading Conditions, Pricing and Execution

Trading conditions define how each position is opened, maintained and closed. They include:

  • Spreads: the difference between bid and ask prices on each instrument.
  • Commissions: any explicit charge per trade or per lot, depending on account type.
  • Swap rates: overnight financing charges or credits for holding leveraged positions.
  • Leverage limits: the maximum exposure relative to account equity.

Orders are handled according to an execution policy that aims to obtain a competitive price, taking into account market liquidity and volatility. For most products the model is a no-dealing-desk setup, where orders are passed to external liquidity providers rather than matched against a dealer book. In fast or thin markets, slippage - execution at a price different from the requested one - may occur.

Stop-loss and take-profit instructions act as triggers: when the market reaches the specified level, the order is sent to the market and filled at the best available price at that moment. This means the actual fill may not match the exact trigger price, especially in gaps or sharp moves.

Margin requirements are defined per instrument and account type. The platform tracks margin usage continuously and can issue margin calls when available equity drops below a maintenance threshold. If the account does not regain sufficient margin, open positions may be closed automatically to reduce or eliminate negative balance risk, although there is no absolute guarantee that the balance will not become negative in extreme conditions.

Key Trading Terms at a Glance

AspectWhat the terms specify
Account types Spreads, commissions and swap structure per configuration
Leverage Maximum ratio of exposure to equity for each instrument
Execution model Use of liquidity providers and absence of a dealing desk for most instruments
Order handling Slippage, stop and limit order triggering at available market price
Margin control Margin call levels and automatic position closure conditions

Client Funds Handling and Payments

Client money is held in segregated accounts, meaning operational funds and client balances are kept in separate bank accounts, typically with tier-one institutions. This segregation is designed to keep client balances structurally distinct from the provider's own capital.

Deposits and withdrawals follow the payment channels available in the client's region. Withdrawal instructions are usually processed within a timeframe of one to three business days once submitted, but may be delayed if additional checks are necessary. Extra documents may be requested, particularly for higher-value withdrawals or where activity appears unusual. Payment method fees can apply, and these depend on the chosen channel and base currency.

Where the deposit or withdrawal currency differs from the account base currency, a conversion step is applied. Pricing for this conversion is set by liquidity providers at the point of processing and can include a markup relative to the raw market rate.

Risk Disclosures and Client Responsibilities

The terms include explicit warnings about the nature of leveraged trading. Trading forex and CFDs with leverage exposes the client to the possibility of losses exceeding the initial deposit. Market volatility, gaps and limited liquidity can accelerate both profit and loss, and historical returns are not a reliable indicator of future outcomes.

Clients are expected to assess whether this type of trading is appropriate for their financial situation, experience and tolerance for risk. Educational material and on-screen warnings are support tools only and do not replace independent judgment or constitute personal investment advice.

Security of access credentials is treated as the client's responsibility. Login details and authentication factors must be kept confidential, and any suspicion of unauthorised use should be reported immediately. Until such notice is received and processed, all actions taken with those credentials are treated as actions of the client.

Prohibited Use and Trading Restrictions

FxPro terms identify practices that are not allowed on the platform. These include:

  • Latency arbitrage or other tactics that exploit delays between price feeds and execution systems.
  • Coordinated activity across multiple accounts that aims to distort prices or trading conditions.
  • Any form of market manipulation or abuse.

Trading behaviour is subject to monitoring, and accounts showing patterns consistent with these practices can be limited, suspended or closed. Use of the trading account for money laundering, terrorist financing or other unlawful purposes is also forbidden. In line with anti-money laundering rules, suspicious activity may be reported to competent authorities, and access to funds can be restricted while an investigation is ongoing.

Changes to Terms and Account Termination

The contractual terms are not static. FxPro reserves the right to alter clauses, usually with prior notice delivered through email or platform notifications. When changes materially affect client rights or obligations, the usual practice described in the terms is to provide at least 14 days' notice. If a client continues to use the platform after the effective date of the revised terms, this continued use is treated as acceptance.

Either the client or the provider may terminate the relationship by written notification. After termination is initiated, all open positions must be closed. If the client does not close them, the provider can close them at current market prices. Any remaining balance is then returned to the client after deducting outstanding charges or obligations. Certain provisions, such as those on confidentiality, dispute mechanisms and liability, continue to apply even after the account is closed.

Complaints, Disputes and Governing Law

The terms set out a staged approach to resolving problems. A client with a concern is expected first to contact client support. If the response is unsatisfactory, the issue can be escalated through a formal complaints process that involves review by a compliance function.

If a dispute cannot be settled internally, the terms allow for escalation to arbitration or court proceedings, depending on what is specified for the particular account and jurisdiction. Governing law is tied to the legal seat of the FxPro entity that holds the client relationship and license, and that law will apply to interpretation and enforcement of the agreement.

Frequently asked questions

What do FxPro terms say about margin calls and position closures?
FxPro terms require continuous monitoring of margin levels, and positions may be automatically closed if your account equity falls below the required maintenance threshold. The platform does not guarantee margin call warnings before closure. You remain responsible for maintaining sufficient margin at all times to avoid forced liquidation of open trades.
Can FxPro change the trading terms after I open an account?
Yes, FxPro terms allow amendments with advance notice to clients. Changes may affect spreads, commissions, leverage limits, or other trading conditions. Either party can terminate the relationship according to procedures outlined in the client agreement if the new terms are not acceptable.
What trading behaviours are prohibited under FxPro terms?
FxPro terms prohibit certain trading practices and any illegal use of the account, which can result in account closure or restriction of funds. Specific prohibited behaviours are defined in the order execution policy and client agreement. Clients must ensure all trading activity complies with the stated rules to avoid enforcement action.
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